Our commitment to our customers is to supply only the highest quality products, while saving you time and money! Words often heard, but how often are they really delivered! Our Free Shipping, Low Price Guarantee and 100% Satisfaction- No Questions Asked Guarantee are just a few of the benefits that will back this promise up with a clear commitment to total customer satisfaction.
Lowest Prices Guaranteed
Compare our Product Quality and Pricing to any of our competitors! If our quality is not substantially better, our prices not significantly lower or both, we will beat their selling price by 5%. If you find a better price on a product purchased from Mat-Tech within 30 days of your purchase we will refund the difference back to you with an additional 5%. You are always price protected when buying from us.
All orders over $100.00 ship Free of any shipping or handling charges! Orders less than $100.00 incur a flat shipping charge of only $9.95. You can save 25%, 35% or more, verses the competition that does not offer free shipping.
100% Satisfaction- No Questions Asked Guarantee
All of our products are guaranteed to give 100% SATISFACTION in every way. Return any standard undamaged stock item* to us within 15 days for a refund of your purchase price (less 25% restocking fee) or replacement of the item, as you wish. Notification of damaged or defective product must be sent within 7 days of delivery date at which point the product will be replaced at no cost to you. We want you to be completely satisfied with any product purchased from Mat-Tech. No questions asked! Let our matting expertise work for you every time you need quality floor matting. “Satisfying customers by solving their floor matting needs is our only business!”
*Custom products can be returned for full refund or replacement only if found to be defective.
No Set-Up Charges
There is never a set-up charge or hidden fee when you buy from us! We’re always glad to create a color art proof of your custom logo mat design free of charge with no obligation. We want to make sure you’re happy with every purchase!
Samples of any product desired are available free from Mat-Tech! We want you to be completely comfortable that you are purchasing the right product every time.
Made in the USA
We proudly offer products that are Made in the USA. We support the American worker, the American economy and the quality of American workmanship!
Performance Evaluation Program
We’ve evaluated our products in each of the following key performance areas; Fiber Content, Dirt Retention, Water Absorption, Color Stability, Abrasion Resistance, Slip Resistance, Material Compound Quality, Comfort and Overall Design. If any product does not meet or exceed our stringent quality standards, it is simply not available from Mat-Tech.
It is often difficult to discern the difference between various graphic floor products available. Talk to us about your graphic needs for a complete, honest discussion of the advantages of one product type verses another. We will always give you several good options based on your design and application requirements.
We have over 45 years of experience in the commercial matting industry. Our goal has always been to make sure our customers purchase the best possible product for their specific application. Let us assist you in making the correct product choice.
We always appreciate hearing from our customers! Call us anytime, for any reason at 1-800-818-9293.
Philip F. Ferrara
President, Mat Tech, Inc.
1720 Mars Hill Rd. Suite 8-316
Acworth GA, 30101